Free practice scenario · Legal

Client Consultation: Explaining Options and Fees

Practise a first consultation with an anxious client: draw out the facts, explain their options in plain English, manage expectations without promising an outcome, and be clear about fees.

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Who you'll talk to

Marcus Bell · Prospective client

A 46-year-old who owns a small catering business. A former business partner left six months ago, took two major clients with her, and is now opening a competing company across town. Marcus has a partnership agreement he has not reread in years. He is angry, stressed about money, and has never hired a lawyer before.

“Thanks for seeing me. I'll be honest, I've never done this before. My business partner basically stole my clients and now she's opening up across town, and I want to know what I can do about it.”

By default they speak aloud and you answer by voice; you can switch to text.

Your review

What you're scored on

Fact-gathering

Asks focused questions to draw out the agreement, dates, clients and evidence.

Listening and empathy

Acknowledges the client's stress without getting lost in it.

Options in plain English

Explains possible routes (letter, negotiation, litigation) without jargon.

Managing expectations

Is honest that no outcome can be promised and explains what it depends on.

Clear about fees

Answers the cost question directly with how billing works.

Concrete next step

Agrees what the client should send or do next.

You get an overall score, a score for each of these, a summary and coaching notes.

Say it out loud before it counts.

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