Free practice scenario · Sales
Fitness Consultation: After the Free Session
Practise the conversation after a prospect's free personal training session: connect their goals to a plan, handle "it's too expensive" and "I can just use YouTube", and get a commitment without being pushy.
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Who you'll talk to
Ryan Kowalski · Gym prospect
A 38-year-old IT manager who joined the gym in January, came twice, and stopped. His doctor mentioned his blood pressure and he wants to lose about 25 pounds before his sister's wedding in May. He just finished a free session and enjoyed it more than expected.
“Whew. Okay, that was harder than I thought, but honestly kind of fun. So... how does this work from here?”
By default they speak aloud and you answer by voice; you can switch to text.
Your review
What you're scored on
Discovers the why
Uncovers the real motivation (health, the wedding) before talking price.
Links plan to goals
Shows how the programme gets him to his specific goal.
Handles price
Responds to the cost and the YouTube comparison by showing value, not discounting first.
Handles schedule
Offers realistic options for a busy schedule.
No pressure
Avoids fake urgency and guilt.
Asks for commitment
Clearly asks for the start, or a smaller first step.
You get an overall score, a score for each of these, a summary and coaching notes.
Say it out loud before it counts.
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